Cookie Policy
Effective Date: 2026-05-28.
This Cookie Policy explains how the ISMS Copilot Trust Center (trust.ismscopilot.com) uses cookies and similar storage, and how you can control them. It complements our Privacy Policy.
What cookies are
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as browser local storage, work in the same way. They can be strictly necessary for a site to function, or used for optional purposes such as added functionality and analytics.
How we use cookies on this site
This Trust Center is intentionally minimal. We do not use advertising or marketing cookies, and we do not run cookie-based analytics on this site. We ask for your consent before loading anything that is not strictly necessary, and nothing optional runs until you choose to allow it.
Cookies and storage we use
Strictly necessary
These are required for the site to work and are always active. They do not require consent.
| Name | Type | Purpose | Retention |
|---|---|---|---|
probo_consent | Cookie | Stores your cookie consent choices | 12 months |
locale | Cookie | Remembers the language you selected | Until changed or cleared |
theme | Local storage | Remembers your light or dark appearance choice | Until cleared |
Functional (only with your consent)
These load only after you accept the Functional category. They are not active by default.
| Name | Type | Purpose | Retention |
|---|---|---|---|
| Ferndesk live chat | Cookies and local storage set by Ferndesk | Runs our support chat so you can message us, and keeps your chat session | Per Ferndesk's retention |
If you do not consent to functional cookies, the support chat is not loaded and no Ferndesk storage is written to your device.
Analytics
We do not set analytics cookies on this Trust Center. Hosting measurement is privacy-preserving and cookieless. Product analytics used elsewhere in ISMS Copilot do not apply to this site.
Managing your preferences
A consent banner appears on your first visit so you can accept or reject optional cookies. You can change your choice at any time using the Manage cookie preferences control below, which reopens the consent panel.
Withdrawing consent stops any further use of the relevant cookies going forward. You can also delete cookies through your browser settings at any time.
More information
For details on how we handle personal data, see our Privacy Policy. If you have questions about this Cookie Policy, contact us through the support channels listed in the Trust Center.