We’re doing our best to ensure the assistants provide accurate and reliable guidance. Our goal is to empower you with precise answers to questions like “Which ISO control deals with secure authentication?” by offering the latest, most relevant control references.
This is a challenging task, as AI assistants are prone to "hallucinations"—committing errors or providing answers based on incorrect or outdated information. At ISMS Copilot, our mission is to minimize these errors through rigorous training and continuous improvement.
Here’s how we ensure quality and reliability:
We train our assistants beyond the default large language models (LLMs), embedding real-world knowledge of security and compliance frameworks like ISO 27001, SOC 2, and the EU AI Act. This includes focusing on smaller, high-quality datasets relevant to specific compliance needs, ensuring our assistants excel in specialized domains.
We implement rigorous data validation techniques to maintain accuracy. Our datasets are curated by topic experts and reviewed to ensure they reflect current standards and best practices.
We regularly refine our datasets and knowledge base, incorporating feedback from real-world use cases. Updates are scheduled incrementally to ensure our assistants stay aligned with the latest industry standards, regulations, and frameworks.
Specialized assistants, like the ISO 27001 Copilot or GDPR Copilot, are trained on domain-specific datasets to deliver precise guidance for their respective frameworks. We maintain separate datasets to preserve focus and accuracy, merging only when it clearly benefits user outcomes.
We actively encourage user feedback and incorporate it into our improvement cycles. This real-world input helps us identify gaps and refine our datasets to better address your needs.
Despite these measures, we recognize that achieving perfection is a continuous journey. AI systems can still commit errors, such as challenges in mapping ISO 27001:2013 with ISO 27001:2022 controls. While our assistants get it right most of the time, we’re actively working on targeted training programs to address such limitations.
*ISMS Copilot is a “ChatGPT” for information security compliance and AI governance, providing AI assistance for your ISMS. It can guide you for implementing multiple frameworks (ISO 27001, ISO 42001, SOC 2) and regulations (DORA, NIS2, EU AI Act). We’re committed to secure your information, and ask you to use our AI securely. Get started with ISMS Copilot.*